Need to know the format of the wav files to be imported into the NBX for auto attendant recordings.

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Mike Blank

LeBlanc Communications

If you click the "help" button on your recording screen the bottom of the entry it opens will list the following three possibilities:

IMA ADPCM (8 KHz sampling rate, 4 bits per sample, monophonic)
PC (8 KHz sampling rate, 16 bits per sample, monophonic)
CCITT uLaw (8 KHz sampling rate, 8 bits per sample, monophonic)

One of these formats no longer works on R6.5 systems per a support case I had last year, but I can't remeber which one it is.

Rich; Any idea what it means when importing a wav and you get the following error:

Compression formats of the file and the NBX system do not match!

File's compression format: APDCM
NBX's compression format: APDCM

I've tried many multiple exports of the original MP3 we received in the above formats and it always returns that same message.

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Tracy White All Around Good Guy

Tested: You can make recordings with Sound Recorder. This can be found by clicking start/all programs/accessories/entertainment. You can upload this to your NBX system.

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A fool finds no pleasure in understanding but delights in airing his own opinions. Proverbs 18:2 (NIV)